Dolphin Robot Not Working? Here is the Solution!
In this advanced world, purchasing a brand new Dolphin pool cleaner robot is one of the best choices you can make for managing your pool cleaning tasks. Dolphin Pool Cleaners can assist you in this effort and save you valuable time. However, users may occasionally encounter issues, such as the Dolphin Robot Not Working. This problem can arise for several reasons, which we will explore further.
Often, this issue indicates that the device is not configured correctly or that the firmware is outdated. It’s important to address this common problem promptly to ensure optimal performance of the robot. If you need help with the malfunctioning robot, please refer to this guide.
Why is the Dolphin Robotic Pool Cleaner Not Working?
Despite the excellent performance and capabilities of the Dolphin Robot, users may face challenges when using or accessing these devices. Issues can occur due to the cleaner being discharged, incompatibility of the mobile device with the app, disabled important permissions, network connectivity problems, an outdated app, or technical bugs and glitches.
Understanding these potential issues is crucial for resolving them. If you are experiencing difficulties with your pool cleaner, consider using the troubleshooting tips provided below to help restore its functionality.
- Ensure your smart cleaner is sufficiently charged and check that the blue LED on your smart Dolphin is flashing.
- Use a compatible smartphone to access the My Dolphin Plus app.
- Enable the necessary permissions on the app for a seamless experience.
- Remove signal obstructions, such as microwaves, mirrors, and furniture, to avoid the Dolphin Robot Not Working error.
- Power cycle the smart vacuum to eliminate any technical glitches or bugs.
- Make sure you are using the latest version of the Dolphin Plus app.
- Place the smart cleaner within the range of your router or mesh system.
- Confirm that both your smartphone and the vacuum are connected to the same home network.
- If you are an existing user, double-check your admin details when accessing the app account.
- Clear unnecessary data from the app and refresh it.
- Ensure that Bluetooth service is enabled on your smartphone while using the device.
- Whether you are using an Android or iOS device, make sure location-based services are enabled on your smartphone.
- Access your router’s settings and enable the 2.4 GHz frequency, as the Dolphin vacuum only supports this bandwidth.
- If all else fails, perform a factory reset to restore the device to its default settings.
Final Thoughts
In summary, this guide explains the causes and troubleshooting methods for issues related to the Dolphin Robot Not Working. Before attempting any solutions, it is important to understand the potential causes, after which you can proceed with the appropriate resolutions.